Last updated: PLACEHOLDER-DATE
This Privacy Policy explains how Roofworks Sussex Ltd ("we", "us", "our") collects, uses and protects information when you visit roofworkssussexltd.co.uk or contact us through it. We are committed to handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Roofworks Sussex Ltd, company number 16410467, registered office at 7 Beechwood Avenue, Worthing, BN13 2HR. You can contact us at Roofworkssussexltd@gmail.com or on 07982 375070.
When you submit an enquiry form on our website (either the quick enquiry form or the main contact form), we collect:
If you accept analytics cookies, we also collect standard technical information such as pages visited, device type and approximate location, via Google Analytics. See our Cookie Policy for details.
We use the information you submit to respond to your enquiry, provide a quote, arrange a drone survey or site visit, and carry out any roofing work you instruct us to do. We do not sell your information to third parties. We do not use your details for marketing unless you separately opt in to that.
We process your enquiry details on the basis of legitimate interest (responding to a request you've made) and, where you go on to become a customer, for the performance of a contract.
Enquiry form submissions are sent to our business email via our website form-handling provider (PLACEHOLDER-FORM-PROVIDER-NAME). We do not otherwise share your personal information with third parties except where required by law, or with subcontractors directly involved in carrying out work you've instructed.
We keep enquiry details for PLACEHOLDER-RETENTION-PERIOD (e.g. 24 months) from your last contact with us, unless you become a customer, in which case we retain records in line with our standard accounting and legal obligations. You can ask us to delete your information at any time — see "Your rights" below.
Our website uses essential cookies to run properly, and — only with your consent — analytics cookies to help us understand how the site is used. See our Cookie Policy for full details and how to change your preference.
Under UK GDPR you have the right to ask us for a copy of the information we hold about you, to correct inaccurate information, to ask us to delete it, and to object to how we use it. To exercise any of these rights, email Roofworkssussexltd@gmail.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you're unhappy with how we've handled your information.
We may update this policy from time to time. The date at the top shows when it was last revised.